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Improving Maternal Outcomes By Providing Language Access

April 26 @ 6:00 pm - 8:30 pm


Virtual Webinar via Zoom

FREE Registration

(includes qualifying continuing education credits)

This event is being provided by Berkshire Area Health Education Center’s
Tobacco Free Community Partnership Program

Language barriers for people with limited English proficiency (LEP) exist in the perinatal period and postpartum care. Health disparities associated with language barriers include decreased access to quality prenatal care, higher-risk deliveries, disproportionate obstetric trauma, and increased postpartum depression. One way to address the cultural, societal, and family norms of childbirth is to include a certified medical interpreter (CMI) as part of the team. Working together a healthcare team that includes a CMI can reduce disparities, improve outcomes, and improve satisfaction for LEP persons. This training will address the systematic changes a culturally competent team can make to improve maternal health and reduce infant mortality.


Christopher J. Kirwan Jr., PhD
Director, Medical Interpreter Services
Faculty, Disparities Solutions Center
Massachusetts General Hospital
Boston, MA

Anissa Dickerson, CNM, FNP, MSN, MPH
Co-Director of Refugee Women’s Health Clinic Department of Obstetrics & Gynecology
Assistant Professor of Obstetrics and Gynecology
Boston University Chobanian & Avedisian School of Medicine
Boston, MA


6:00 pm – 7:00 pm Christopher J. Kirwan Jr., PhD
Discuss disparities related to race and ethnicity on maternal outcomes.
List critical strategies to address racial disparities arising from language access issues.
Explain how to navigate challenging situations in the interpreting encounters where implicit bias based on race and ethnicity may affect the outcome of the encounter
7:00 pm – 7:10 pm Break
7:10 pm – 8:10 pm Anissa Dickerson, CNM, FNP, MSN, MPH
Identify perinatal health disparities associated with language barriers
Describe how to work with certified medical interpreters to provide culturally responsive care
Discuss how to work with patients who have limited English proficiency (LEP)
List interventions to address disparities for patients with LEP
8:10 pm – 8:30 pm Q and A
Christopher J. Kirwan Jr., PhD
Anissa Dickerson, CNM, FNP, MSN, MPH


Program meets the requirements for nursing contact hours as specified by the Massachusetts Board of Registration in Nursing 244 CMR 5.04

This program is accredited by CEAP for 2.25 CE hours, CEAP accreditation #10146

Approved for 0.225 IMIA/NBCMI CEUs with the unique Education Registry ID 23-1088

Application for Social Worker continuing education credits has been submitted. Please contact Berkshire AHEC at 413- 842-5160 for the status of social worker continuing education credits.

This program does not qualify for NBCC credit

Successful Completion Requirements for Continuing Education Credits

Participants must sign‑in and out, attend the entire program, and complete a program evaluation to receive continuing education credits. Certificates will be distributed to participants via postal mail after the program.

Special Requests

If you are hearing impaired, or are a person who is differently abled who requires accommodations, please contact Berkshire AHEC 15 days prior to the training.


Berkshire AHEC reserves the right to cancel a program due to low registration, speaker cancellation, or other uncontrollable circumstances. Notice of cancellation will be provided to registrants by phone, email, and on the berkshireahec.org website.


A refund of the continuing education fee, minus a $5 processing charge, is only available up until two weeks prior to a program.

Grievance Procedure

It is the policy of Berkshire AHEC to provide a complaint resolution procedure that is timely and responsive to consumers of our services. Individuals wishing to register a grievance should contact the Center Director of Berkshire AHEC at 413‑842‑5160.


April 26
6:00 pm - 8:30 pm
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